At Netex.ai, we deliver omnichannel customer care powered by AI and supported by experienced multilingual teams. Through our Mondo platform, all customer interactions phone, email, chat, social media, and messaging apps are unified into one intelligent workspace.

We provide support in over 30 languages, combining agentic AI automation with human expertise to ensure fast, accurate, and context-aware responses. Routine inquiries are resolved autonomously, while complex cases are seamlessly escalated to trained agents with full conversation history.

The result: scalable customer service tailored precisely to your business model increasing efficiency, reducing operational costs, and delivering consistent, high-quality customer experiences across every channel.